Digital Wallet

More than just a wallet
a futuristic payment platform

The digital wallet that you always wanted to build.

Schedule a meeting Download Brochure

Frequently asked questions

What options are available for onboarding users into the MobiFin digital wallet?

MobiFin’s digital wallet provides various onboarding options, including self-registration via a mobile app or web portal, assisted onboarding at field locations, and bulk onboarding through backend processes. These flexible options ensure that different types of users—such as customers, agents, and merchants—can easily register for the wallets.

What are the payment methods supported by your digital wallet support?

We support multiple payment instruments, allowing you to use debit/credit cards, linked bank accounts, and monetary and non-monetary wallet balances. Our digital wallet is compatible with a wide range of payment methods, including QR codes, USSD, and web interfaces, making it versatile for digital payments.

How does MobiFin ensure security for digital wallet transactions?

MobiFin’s architecture incorporates advanced measures such as two-factor authentication, role-based access control, TOTP login mechanism, and dynamic maker-checker-approver flows. MobiFin also adheres to Payment Card Industry (PCI) standards and supports real-time Anti-Money Laundering (AML) rules for ensuring the security of digital wallet transactions.

Does MobiFin digital wallet support multi-tenancy?

Yes, MobiFin enables multiple business entities to operate on a single platform instance with logical data isolation for each tenant. This approach helps manage various tenants or customer groups with different configurations.

Can your digital wallet support high transaction volumes without compromising performance?

Yes, our digital wallet’s microservice-based architecture and advanced caching/load-balancing mechanisms enable it to handle high transaction volumes efficiently, ensuring quick and reliable transactions, even during peak usage.

How does MobiFin support business rule customization for transactions?

MobiFin enables businesses to set up dynamic transaction rules and counters, allowing them to establish limits on transaction frequency or volume or amount, enforce velocity checks, and implement specific rules for different transaction types, all managed through the platform’s admin interface.

Can MobiFin’s digital wallet manage complex agent networks for businesses?

Yes, MobiFin’s digital wallet includes advanced business hierarchy management, allowing businesses to build multi-level agent and distributor networks. The platform also incorporates target management features to optimize processes and enhance overall efficiency.

Do you offer loyalty and rewards feature?

Yes, our digital wallet includes a loyalty and rewards feature, where users can earn loyalty points, redeem them for vouchers, and upgrade to higher loyalty tiers to unlock additional benefits.

Can MobiFin’s digital wallet support international remittances?

Yes, MobiFin allows for international remittances by integrating with third-party remittance providers. This feature enables users to transfer funds globally, enhancing cross-border financial inclusion and convenience.

Does MobiFin support the integration of third-party billers and systems to facilitate services like bill payment and mobile
top-up?

Yes, MobiFin has an exclusive biller integration module which helps service providers to integrate billers and offer bill payment and top-up services to subscribers.